Privacy Policy

1. The short version

A tracking number is the only key to a tracking page, so a page has to be safe to hand to anyone holding that number. That single constraint decided everything below: we publish the least that still answers where is my parcel, and we do not hold the rest at all.

2. What a tracking page shows

• The current status of the shipment.
• Its dated history of events.
• Locations at city and state level.
• An estimated delivery date, when one is available.

3. What we never store

These are not hidden from the page — they are absent from the system:

• The recipient's name.
• The street address. Only city, state and country are held.
• The contents or value of the parcel.
• Any payment detail.

Information that is not held cannot be exposed — not by us, not by a mistake, and not by anyone who gains access.

4. What happens when you look up a number

A successful lookup is not logged and writes nothing.

Lookups that find nothing are counted per network connection, so that guessing at tracking numbers is impractical. That counter holds the IP address the request arrives from, in a counter that resets on a rolling five-minute window. It is used for nothing else — not analytics, not profiling, not advertising.

Our servers keep short-lived operational logs, as any web service does.

5. Your browser

This site sets no cookies. It runs no analytics, no advertising and no third-party scripts. It loads nothing from another domain — no fonts, no images, no trackers. The site's Content-Security-Policy blocks outside requests outright, so this is enforced rather than promised.

If you switch the site between light and dark, that single preference is stored in your own browser and never sent to us.

6. Who else can see a shipment

• Anyone holding the tracking number. That is how tracking works, and it is why the page shows what it shows.
• The merchant who registered the shipment.
• Tracking platforms, where the same information is available through our read-only API so a shipment can be followed alongside others.

Tracking pages are excluded from search engines, by a rule in the page and again in a server header.

7. How long it is kept

A shipment and its history remain available after delivery, so that a delivery can still be checked later. A record is removed when the merchant who registered it asks us to remove it, or when it is no longer needed for that purpose.

8. Asking about your data

Write to support@asltrack.com with the tracking number. Depending on where you live you may have the right to ask what is held about you, to have it corrected, or to have it deleted; tell us what you need and we will answer.

Because a tracking page carries no name and no address, a tracking number is usually the only way to identify a record at all.

9. Changes

If this policy changes in a way that affects what is published or what is kept, the change is made here. Material changes to the API are published as a new API version rather than applied to an existing one.